Crucial conversations
(eAudiobook)
Author
Contributors
Patterson, Kerry, 1946- author.
McMillan, Ron, author.
Switzler, Al, author.
Gregory, Emily, 1975- author,
McMillan, Ron, author.
Switzler, Al, author.
Gregory, Emily, 1975- author,
Published
New York : McGraw Hill, [2022].
Format
eAudiobook
ISBN
1638411212, 9781638411215
Physical Desc
1 online resource (1 sound file)
Status
Description
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More Details
Language
English
Notes
General Note
Electronic audio file.
Participants/Performers
Read by Emily Gregory.
Description
"Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation-especially difficult ones-leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You'll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again"--,Provided by publisher.
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Citations
APA Citation, 7th Edition (style guide)
Grenny, J., Patterson, K., McMillan, R., Switzler, A., & Gregory, E. (2022). Crucial conversations . McGraw Hill.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Joseph, Grenny et al.. 2022. Crucial Conversations. McGraw Hill.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Joseph, Grenny et al.. Crucial Conversations McGraw Hill, 2022.
MLA Citation, 9th Edition (style guide)Grenny, Joseph,, et al. Crucial Conversations McGraw Hill, 2022.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
Staff View
Grouped Work ID
073d884a-679f-ff1e-14c3-a5c616960427-eng
Grouping Information
Grouped Work ID | 073d884a-679f-ff1e-14c3-a5c616960427-eng |
---|---|
Full title | crucial conversations |
Author | grenny joseph |
Grouping Category | book |
Last Update | 2024-09-06 16:31:08PM |
Last Indexed | 2024-09-18 02:42:16AM |
Book Cover Information
Image Source | syndetics |
---|---|
First Loaded | Aug 15, 2024 |
Last Used | Sep 8, 2024 |
Marc Record
First Detected | Jul 29, 2024 04:06:58 PM |
---|---|
Last File Modification Time | Sep 06, 2024 04:52:30 PM |
MARC Record
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020 | |a 1638411212 | ||
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100 | 1 | |a Grenny, Joseph,|e author. | |
245 | 1 | 0 | |a Crucial conversations /|c Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler, and Emily Gregory. |
264 | 1 | |a New York :|b McGraw Hill,|c [2022] | |
300 | |a 1 online resource (1 sound file) | ||
336 | |a spoken word|b spw|2 rdacontent | ||
337 | |a computer|b c|2 rdamedia | ||
338 | |a online resource|b cr|2 rdacarrier | ||
347 | |a audio file|2 rda | ||
500 | |a Electronic audio file. | ||
505 | 0 | |a What's a crucial conversation? And who cares? -- Mastering crucial conversations : the power of dialogue -- Start with heart : how to stay focused on what you really want -- Choose your topic : how to be sure you hold the right conversation -- Master my stories : how to stay in dialogue when you're angry, scared, or hurt -- Learn to look : how to notice when safety is at risk -- Make it safe : how to make it safe to talk about almost anything -- State my path : how to speak persuasively, not abrasively -- Explore others' paths : how to listen when others blow up or clam up -- Reclaim your pen : how to be resilient when hearing tough feedback -- Move to action : how to turn crucial conversations into action and results -- Yeah, but : advice for tough cases -- Putting it all together : tools for preparing and learning. | |
511 | 0 | |a Read by Emily Gregory. | |
520 | |a "Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation-especially difficult ones-leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You'll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again"--|c Provided by publisher. | ||
650 | 0 | |a Interpersonal communication.|0 http://id.loc.gov/authorities/subjects/sh85067481 | |
650 | 0 | |a Interpersonal relations.|0 http://id.loc.gov/authorities/subjects/sh85067484 | |
700 | 1 | |a Patterson, Kerry,|d 1946-|e author.|1 https://id.oclc.org/worldcat/entity/E39PBJrwXGQ7dKYWxp3m7GWqwC|0 http://id.loc.gov/authorities/names/n95091464 | |
700 | 1 | |a McMillan, Ron,|e author. | |
700 | 1 | |a Switzler, Al,|e author. | |
700 | 1 | |a Gregory, Emily,|d 1975-|e author,|e narrator.|1 https://id.oclc.org/worldcat/entity/E39PCjJ3tMHmF7yvGyWx3BRf4m|0 http://id.loc.gov/authorities/names/no2021095480 | |
776 | 0 | 8 | |i Print version:|a Grenny, Joseph.|t Crucial conversations.|b 3rd edition|d New York : McGraw Hill, [2022]|z 9781260474190|w (DLC) 2021027823 |
856 | 4 | 0 | |u https://www.aclib.us/OReilly |