Communication the Cleveland Clinic way : how to drive a relationship-centered strategy for superior patient experience
(eBook)
Contributors
Published
[New York] : McGraw-Hill Education, [2016].
Format
eBook
ISBN
0071845356, 9780071845359
Physical Desc
1 online resource : illustrations, portraits
Status
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Subjects
LC Subjects
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Language
English
Notes
Bibliography
Includes bibliographical references and index.
Description
The proven strategy for driving patient satisfaction, physician engagement, and better clinical outcomes with improved doctor-patient communication-from the thought leaders at Cleveland Clinic.
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Citations
APA Citation, 7th Edition (style guide)
Boissy, A., & Gilligan, T. (2016). Communication the Cleveland Clinic way: how to drive a relationship-centered strategy for superior patient experience . McGraw-Hill Education.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Boissy, Adrienne and Timothy, Gilligan. 2016. Communication the Cleveland Clinic Way: How to Drive a Relationship-centered Strategy for Superior Patient Experience. [New York]: McGraw-Hill Education.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Boissy, Adrienne and Timothy, Gilligan. Communication the Cleveland Clinic Way: How to Drive a Relationship-centered Strategy for Superior Patient Experience [New York]: McGraw-Hill Education, 2016.
Harvard Citation (style guide)Boissy, A. and Gilligan, T. (2016). Communication the cleveland clinic way: how to drive a relationship-centered strategy for superior patient experience. [New York]: McGraw-Hill Education.
MLA Citation, 9th Edition (style guide)Boissy, Adrienne,, and Timothy Gilligan. Communication the Cleveland Clinic Way: How to Drive a Relationship-centered Strategy for Superior Patient Experience McGraw-Hill Education, 2016.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
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Grouped Work ID
c9338ece-9669-c2be-c6b4-8c64607b326b-eng
Grouping Information
| Grouped Work ID | c9338ece-9669-c2be-c6b4-8c64607b326b-eng |
|---|---|
| Full title | communication the cleveland clinic way how to drive a relationship centered strategy for superior patient experience |
| Author | adrienne boissy timothy gilligan |
| Grouping Category | book |
| Last Update | 2025-04-02 10:03:18AM |
| Last Indexed | 2025-04-26 05:55:55AM |
Book Cover Information
| Image Source | syndetics |
|---|---|
| First Loaded | Sep 9, 2024 |
| Last Used | Sep 9, 2024 |
Marc Record
| First Detected | Jul 29, 2024 04:02:23 PM |
|---|---|
| Last File Modification Time | Apr 02, 2025 10:12:00 AM |
MARC Record
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| 245 | 0 | 0 | |a Communication the Cleveland Clinic way :|b how to drive a relationship-centered strategy for superior patient experience /|c edited by Adrienne Boissy, Timothy Gilligan. |
| 264 | 1 | |a [New York] :|b McGraw-Hill Education,|c [2016] | |
| 264 | 4 | |c ©2016 | |
| 300 | |a 1 online resource :|b illustrations, portraits | ||
| 336 | |a text|b txt|2 rdacontent | ||
| 337 | |a computer|b c|2 rdamedia | ||
| 338 | |a online resource|b cr|2 rdacarrier | ||
| 490 | 1 | |a McGraw-Hill's AccessMedicine | |
| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | |a "I already know this" and "Patients know I care": designing a culture that is ready for communication skills training -- Leveraging your burning platform -- Keys to launching a successful communication skills training program -- Birth of the R.E.D.E. Model -- Making communication skills resonate with experienced clinicians -- Conversations that haunt clinicians -- Individual peer coaching: what to do about Dr. Jones? -- Facilitating staff physicians is not the same as teaching residents or students ... or is it? -- Who facilitates whom? Advanced care provider training -- Empathic communication through the loop lens: a surgeon's perspective -- "Trust me, I'm a doctor!": building, supporting, and maintaining professionalism -- The awesome power of vulnerability. | |
| 520 | 3 | |a The proven strategy for driving patient satisfaction, physician engagement, and better clinical outcomes with improved doctor-patient communication-from the thought leaders at Cleveland Clinic. | |
| 588 | 0 | |a Online resource; title from electronic title page (AccessMedicine, viewed January 16, 2018). | |
| 610 | 2 | 0 | |a Cleveland Clinic Foundation.|0 http://id.loc.gov/authorities/names/n85029487 |
| 610 | 2 | 2 | |a Cleveland Clinic Foundation |
| 610 | 2 | 7 | |a Cleveland Clinic Foundation|2 fast |
| 650 | 0 | |a Medical personnel and patient.|0 http://id.loc.gov/authorities/subjects/sh85083000 | |
| 650 | 0 | |a Patient-centered health care.|0 http://id.loc.gov/authorities/subjects/sh2012000674 | |
| 650 | 0 | |a Interpersonal communication.|0 http://id.loc.gov/authorities/subjects/sh85067481 | |
| 650 | 0 | |a Physician and patient.|0 http://id.loc.gov/authorities/subjects/sh85101608 | |
| 650 | 0 | |a Medical ethics.|0 http://id.loc.gov/authorities/subjects/sh85082929 | |
| 650 | 0 | |a Corporate culture.|0 http://id.loc.gov/authorities/subjects/sh85032896 | |
| 650 | 1 | 2 | |a Physician-Patient Relations |
| 650 | 1 | 2 | |a Health Communication |
| 650 | 2 | |a Professional-Patient Relations | |
| 650 | 2 | |a Ethics, Medical | |
| 650 | 2 | 2 | |a Patient-Centered Care |
| 650 | 2 | 2 | |a Organizational Culture |
| 655 | 2 | |a Electronic Books | |
| 655 | 2 | |a Case Reports | |
| 700 | 1 | |a Boissy, Adrienne,|e editor.|0 http://id.loc.gov/authorities/names/n2016009874 | |
| 700 | 1 | |a Gilligan, Timothy,|e editor.|0 http://id.loc.gov/authorities/names/nb2011018648 | |
| 758 | |i has work:|a Communication the Cleveland Clinic way (Text)|1 https://id.oclc.org/worldcat/entity/E39PCH4vd673V9XTbCY6pfTDmb|4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 0 | 8 | |i Print version:|t Communication the Cleveland Clinic way.|d New York : McGraw-Hill Education, [2016]|z 9780071845342|w (DLC) 2015051012|w (OCoLC)941713067 |
| 830 | 0 | |a McGraw-Hill's AccessMedicine. | |
| 856 | 4 | 0 | |u https://www.aclib.us/OReilly |