From the Book - 1 edition.
A short guide to this book
Section one. Today's workplace
What we figured out over Thanksgiving dinner
Technology: the good, the bad, and the truly scary
The fight we should've seen coming
Old-school is dead (somebody please tell the BOSS)
Section two. Leadership is freaking hard
Leadership was tough enough before the KIDS
As if it wasn't bad enough
the new leadership challenges
Complexity: why your team is (almost) guaranteed to fail
Distractions: it's even worse than you think
Pace of change: it's way faster than you think
The four most dangerous words in your vocabulary
Section three. The Counter Mentor Leadership Model
The problem with leadership: practicing what you can't define
You can't lead if you don't know how
Counter Mentor Leadership: the model
Communication: so, you're saying there's a problem?
Four critical areas of communication
The Counter Mentor 1-on-1 Meeting (CMM)
The Counter Mentor 1-on-1 Meeting (CMM) format
Expectations: how to eliminate the excuses
Understand the different perspectives
Teach the essential skills
Getting the work done: execute and review
Section four. The Counter Mentor Leadership solution
Implementing the Counter Mentor Leadership Model
If you want employees to act like owners, quit treating them like renters
The problem with problem employees
Good coaching and BAD coaching
How to coach you employees
The spark that lights performance
Reading is easy, change is hard.
